Shipping policy

Last Updated: July 2026

Thank you for shopping at Hasipu Home. We are committed to providing a reliable and convenient delivery experience. Please review our shipping information below.

1. Shipping Areas

Hasipu Home ships orders within the United States from our US-based warehouse.

Shipping Warehouse:
Room 3905, 9059 Hermosa Avenue
Rancho Cucamonga, CA 91730
USA

Please note:

• We do not ship to P.O. Box addresses. Please provide a valid physical address at checkout.
• We currently do not ship to the following locations:
  • Puerto Rico
  • US Virgin Islands
  • US Minor Outlying Islands
  • Guam
  • American Samoa
  • Northern Mariana Islands
  • Alaska
  • Hawaii
  • APO/FPO addresses

2. Shipping Costs

We offer FREE Standard Shipping on all eligible orders within our supported delivery areas in the United States.

3. Order Processing Time

All orders are processed within:

1–2 business days

Orders are processed Monday through Friday, excluding weekends and major holidays.

Orders placed on weekends or holidays will begin processing on the next business day.

During high-volume periods, processing times may be slightly delayed. If there is a significant delay with your order, we will notify you via email.

4. Shipping & Transit Time

Most orders are shipped from our US warehouse after processing.

Estimated delivery times are:

Please note:

• Delivery times are estimates provided by carriers and are not guaranteed delivery dates.
• Actual delivery times may vary depending on the destination, weather conditions, carrier delays, and holiday periods.

5. Shipment Tracking

Once your order has been shipped, you will receive a Shipment Confirmation Email with your tracking number.

Tracking information usually becomes active within 24 hours after shipment.

If you are unable to track your package or have questions about your shipment, please contact us:

Email: support@hasipuhome.com

6. Taxes & Duties

Sales Tax

Applicable sales tax will be calculated and added during checkout according to your state's tax regulations.

Customs Duties

Since all orders are shipped from within the United States to US addresses, customers are not responsible for international customs duties.

7. Lost or Missing Packages

During peak holiday seasons, tracking updates may occasionally be delayed due to increased carrier volume.

If your tracking information shows:

• Delivered but the package cannot be found, or
• No tracking updates for more than 14 days

Please contact us as soon as possible:

Email: support@hasipuhome.com

We will investigate the shipment status and work with the carrier to resolve the issue. If the package is confirmed lost, we will provide an appropriate solution, including a replacement or refund.

8. Damaged Packages

We carefully package every mirror to help ensure safe delivery.

If your order arrives damaged, please contact us within 7 days of delivery and provide:

• Order number
• Photos of the package
• Photos or videos showing the damage

Our customer support team will review the issue and provide a suitable solution.

9. Incorrect Shipping Information

Customers are responsible for providing accurate shipping information at checkout.

If an order cannot be delivered due to an incorrect or incomplete address provided by the customer, additional shipping costs may apply for reshipment.

10. Contact Us

For shipping questions, delivery concerns, or urgent requests, please contact our customer support team.

Please add "Urgent" in your email subject line for time-sensitive requests.

Email: support@hasipuhome.com