Warranty You Can Trust

All Hasipu mirrors come with a 1-year limited warranty beginning on the date the product is delivered. Proof of purchase is required when submitting a warranty claim.

The warranty covers verified defects in materials, workmanship, electrical components, LED lighting, touch controls, and other functional parts that occur during normal household use within the 1-year warranty period.

The warranty does not cover accidental or intentional damage, improper installation, misuse, unauthorized repairs or modifications, normal wear and tear, cosmetic damage that does not affect product function, damage caused by improper cleaning or maintenance, or damage resulting from fire, flooding, extreme weather, or other events beyond our control.

Yes. LED lighting problems caused by a verified manufacturing or electrical defect are covered during the 1-year warranty period. Damage caused by misuse, improper wiring, incorrect installation, or unauthorized modification is not covered.

Contact us at support@hasipuhome.com as soon as possible. Include your order number, a description of the issue, and clear photos of the product, packaging, and shipping label. We will review the information and provide an appropriate solution.

If the issue qualifies for warranty coverage, Hasipu will determine the appropriate solution based on the product condition and available stock. The solution may include replacement parts, repair assistance, or a replacement product.

For an approved warranty claim caused by a covered product defect, Hasipu will cover the necessary return shipping and the cost of shipping the repaired or replacement product within our eligible delivery areas. If a return is required, we will provide return instructions and, when applicable, a prepaid shipping label.

Shipping costs arranged without prior authorization from Hasipu will not be reimbursed. Customers are responsible for costs related to claims that are not covered by the warranty, including damage caused by misuse, improper installation, unauthorized modification, or normal wear and tear.